Keeping shoppers smiling

What we do

Our retail operation loves to serve our hard-working customers. We enable them to shop with ease, experience excellent service and find the products they need, on our shelves, be that on the high street, the shopping centre or the retail park.

Our roles

With over 400 stores spanning England, Scotland and Wales, you’re never very far from a wilko store. And, in each and every one of them it’s the passion, knowledge and customer focus of our team members that make them the success they are. Whatever your role, working in one of our stores is all about being on the shopfloor, with our customers, where it matters.

  • Customer Service Assistants enjoy lots of variety, from filling up our heritage paint range, to jumping on a till or doing stock checks.
  • Supervisors make sure every shift runs smoothly and that team members have the skills and support they need to perform their role well.
  • Managers lead from the front. Commercially minded, with an eye for the numbers, they have a people focussed leadership style.

 Why you should join us

Our stores mean the world to us. They’re run by local people from within our local community and offer everyone the opportunity to build a career to be proud of. So, whether it’s flexible working you’re after to suit your lifestyle and commitments or you join us as a Store Manager, we’ll invest in your training, development and growth. We support all levels of ambition. In fact, it might surprise you to know that some our best leaders started out as part-time weekend workers.

A career outside our stores

Supporting our in-store teams we have an exceptional network of skilled team members, who give our stores the tools and guidance to operate effectively. Managers to lead, teams to train, people to reward, deliveries to arrange, admin to handle – it’s all part and parcel of keeping every wilko store running smoothly.

Behind the scenes we also have Regional Managers, Profit Protection, Health & Safety, Operations Support to name but a few. So, if you want to grow your career outside our stores but still feel at the heart of the action, there’s lots of opportunity to diversify and progress.

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