Quality

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We strive for perfection

What we do

We make sure that all wilko products are consistently legal, safe, fit for purpose and good value for money. Working closely with product designers, suppliers and the wider trading teams and manufacturing sites in the UK, Hong Kong, India and Turkey, we help with design briefs, specify testing and make sure legal requirements around product quality and function are fulfilled. We also check that all wilko brand product sites are audited and meet our strict quality and ethical standards.

The difference we make

We are the gatekeepers of quality. We develop and continually improve products, in order to keep customer confidence high and support the integrity of our brand. Working fast, we critically evaluate and refine products from a global supply chain, ensuring only those that meet our requirements are ordered, and only from sites that meet our expectations.

As you’d expect from the quality team, we’re constantly looking for ways to improve ourselves and be the best. We’re passionate about leading improvement projects, positively influencing team members and helping to shape our ways of working.

A place to grow

Starting as a development technologist or product performance technician you’ll be supported to develop and grow in quality. With direction, training and coaching, you could soon progress to senior technologist, product performance team leader, technical manager, senior technical manager or technical operations manager all the way up to head of quality. Becoming a true specialist in your category, you’ll be able to develop your personal reputation throughout the industry by participating in trade association groups too.

Why you should join us

As a trusted retailer and family business, we’re small enough to be agile and for your contribution to make a real difference, but big enough to hold our own against our competitors and offer genuine scope for career development.

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